Customer Experience Questions

Measure customer satisfaction and identify pain points across all touchpoints of your customer journey with these proven CX survey questions.

1

How would you rate your experience with us?

2

Was our website easy to navigate?

3

How satisfied were you with our customer service?

4

Would you purchase from us again?

5

What aspects of your experience need improvement?

6

How smooth was the purchase process?

7

Did you encounter any problems while shopping with us?

8

How satisfied are you with your purchase quality?

9

How helpful was our staff during your visit?

10

What would make your experience with us better?