Customer Service Questions

Evaluate support quality and improve your customer service with these targeted questions designed to measure service effectiveness.

1

How quickly did our support team respond?

2

Was your problem completely resolved?

3

How knowledgeable was our support agent?

4

What was your support wait time?

5

Would you recommend our customer service?

6

How professional was our support team?

7

Did we fully address your service needs?

8

What could we do to improve our support?

9

How satisfied were you with our follow-up?

10

How clear was our communication?